This Privacy Policy outlines how The Payments Partners L.L.C-FZ (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you visit www.thepaymentpartners.com (“Site”). We are committed to maintaining the privacy and security of your information in compliance with applicable laws in the United Arab Emirates.
We collect the following types of personal data:
- Information voluntarily submitted via contact forms or bookings (e.g., name, email address, company name).
- Payment information submitted through Stripe (processed directly by Stripe and not stored by us).
- Technical and usage information via cookies and analytics tools, including IP address, browser type, device identifiers, and pages visited.
- We may collect and process technical configuration details shared voluntarily during paid support interactions (e.g., Setup Assist).
We use your data to:
- Provide requested services or respond to inquiries.
- Process payments and manage access to digital products.
- Improve our Site and offerings through analytics.
- Send communications related to services, updates, or promotional content (with your consent).
Our legal basis for processing includes:
- Consent (where applicable).
- Performance of a contract (e.g., support agreements).
- Legitimate interests (e.g., fraud prevention, service improvement).
Data may be stored in systems operated by third parties, including Google Workspace and HubSpot CRM. By submitting data to our Site, you consent to the transfer of your data outside your jurisdiction, including to the United Arab Emirates or other countries where our service providers operate.
We use third-party tools for website operations, including:
- Stripe (payment processing)
- Google Analytics (site traffic analysis)
- HubSpot (CRM and email communication)
These tools may independently collect and process personal data subject to their own privacy policies.
We use cookies and similar technologies to enhance user experience, track performance, and deliver relevant content. You may disable cookies through your browser settings, though this may impact functionality.
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Unsubscribed email records or unused contacts may be removed periodically from our systems.
You may request access, correction, or deletion of your personal data by contacting us at legal@thepaymentpartners.com. While we are not subject to GDPR or CCPA by default, we will make reasonable efforts to accommodate such requests where appropriate.
We use industry-standard measures to protect your data from unauthorized access, disclosure, or destruction. However, no system is completely secure, and we disclaim liability for data breaches caused by third-party platforms beyond our control.
This Site is not intended for use by children under the age of 18. We do not knowingly collect personal data from minors.
We may revise this Privacy Policy at any time. The latest version will be posted on our Site with the effective date noted.
If you have questions or concerns about this Privacy Policy or how we handle personal data, please contact us at legal@thepaymentpartners.com.
